Add Airtime from Card

The Airtime PIN is a group of numbers found on the back of your TracFone Prepaid Wireless Airtime card or the Airtime PIN code(s) found on your retail cash register receipt.
Add Another Airtime Card
To find your phone number.
  1. Select the "Menu" option on your phone.
  2. Select the "Prepaid" option.
  3. Select the "Phone Number" option.
Your phone number should be displayed on your screen.

A promotional code is a five digit number that entitles the bearer to participate in special programs or receive special offers.

Please note: Promotional codes are sometimes used in conjunction with other requirements (i.e. specific geographic markets) in order to qualify for the stated benefits.


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Frequently Asked Questions

  • What is so special about TracFone?

    TracFone is the pay-as-you-go prepaid wireless phone service that requires no contracts, no credit checks, no activation fees, no monthly bills and no age limits!

  • Where can I buy a TracFone Prepaid Wireless Airtime Card?

    You can buy an airtime card at any one of our major retailers or on the buy airtime page on our website.

  • How often do I need to purchase and add an Airtime card?

    TracFone's retail as low as $19.99 each (MSRP) and include 60 days of service and 10 Minutes of starter Airtime. Phone features vary by model and retail price. Additional "pay-as-you-go" Airtime and Service Day Cards may be purchased at a retail location near you. Visit TracFone.com for all Airtime Cards and prices.

  • How do I find my Serial number?

    For instructions on how to find your serial number, click here.

  • What area does TracFone service?

    TracFone provides nationwide prepaid wireless service. We use the nation's leading cellular providers to create a national footprint covering 99% of the U.S. population. This gives you service everywhere cellular service is available. To view your local coverage area click here.

  • Why does my phone display the message "SIM card registration failed"?

    When your TracFone is turned on you may receive the message "SIM card registration failed" because your phone has not yet been activated. Disregard this message and clear the display by pressing the navigation key, which is the button below the display.

  • Which retail stores offer TracFone products?

    For a list of TracFone retailers nearest you, click here.

  • What should I do if I am unable to make or receive any calls on my phone?

    Your line may not be completely activated. Please select the technical support option on our website and follow the instructions provided.

  • Why is TDMA and Analog service being shut down?

    TDMA & Analog networks, in the United States, are currently being upgraded to another technology. TDMA & Analog phones will not be compatible with the new network changes and therefore must be upgraded to a GSM/CDMA handset.